Riga International Airport offers passengers with restricted movements (PRM) balanced and harmonious services in accordance with the requirements Regulation (EC) No 1107/2006 of the European Parliament and of the Council.
RIX considers every PRM passenger to be a unique person with various types of individual requirements. Therefore, we try to provide every PRM passenger with specially adapted services, respecting each individual’s desire to retain maximum independence.
Our specially trained PRM support service employees have many years of experience handling PRM passengers. Therefore our employees will consider every application for PRM assistance very carefully, finding the required auxiliary aids appropriate for the PRM passenger, as well as organising the most convenient boarding and disembarkation from the aircraft.
PRM Service Types
RIX provides PRM services for the following passenger groups:
- WCHR – a passenger who can climb up and down stairs and is able to walk along aircraft gangway, but who needs a wheelchair or other mobility aid to reach the airplane and the terminal, and between the Arrival and Departure sectors in the public section of the terminal;
- WCHS – a passenger who cannot climb up and down stairs and is able to walk along aircraft gangway, and who needs a wheelchair or other mobility aid to reach the airplane and the terminal, and between the Arrival and Departure sectors in the public section of the terminal;
- WCHC – a wide range of passengers fit into the group: those who are completely immobile – that is passengers who can only get about in a wheelchair or with the help of other auxiliary aids, or, if necessary, in a special seat that is adapted to their requirements, and who need constant help from the time they arrive at the airport until they take their seat in the aircraft. This process takes in reverse order at the destination airport. This category also includes passengers whose immobility is restricted to their lower limbs, who need help boarding and disembarking from the aircraft and moving about the airplane, but who are otherwise independent and can get about in their own wheelchair at the airport;
- DEAF – a passenger who is deaf or almost deaf or deaf and mute;
- BLIND – a passenger who is blind or almost blind;
- DEAF/BLIND – a deaf and blind passenger who can only get about with the help of a companion;
- DPNA – a passenger with intellectual and developmental problems, who needs help. This group includes passengers with various problems: learning difficulties, insanity, Alzheimer’s or Down Syndrome.